Information We Collect
We collect the information you give us when you place an order or contact support: name, shipping and billing address, email address, phone number and order details. We also collect basic technical data such as browser type and pages viewed.
How We Use Your Information
Your information is used to process and deliver orders, provide customer support, handle warranty and return requests, prevent fraud and — where you have opted in — send product news and offers.
Payment Information
Card details are handled by our payment processor and are never stored on our servers. We retain only the last four digits and card type for order reference.
Cookies
We use cookies to keep your cart contents, remember preferences and measure site performance. You can clear or block cookies in your browser settings, though cart functionality may be affected.
Sharing
We share information only with service providers that help us operate the store, such as freight carriers and payment processors, and only to the extent required to perform their service. We do not sell personal information.
Your Choices
You may request a copy of your data, ask us to correct it or ask us to delete it. Marketing emails include an unsubscribe link in every message. Contact us to make a request.
Data Retention
Order records are retained for seven years to meet tax and warranty obligations. Support messages are retained for three years.